Mobile Extended RV Warranty Repair
Extended warranty repairs do not always require taking your RV to a dealership and waiting for an available service appointment. Open Road RV Repair provides professional mobile RV diagnosis and repair for qualifying extended warranty claims that can be safely and effectively handled on-site.
We work with extended warranty companies and service-contract administrators when diagnostic documentation, estimates, photographs, or authorization are required.
Open Road RV Repair does not process manufacturer warranty claims. Your extended warranty provider determines coverage, authorization, deductibles, and reimbursement.
Have Your Warranty Information Ready
When you contact us, having your RV and extended warranty information available can help us begin the process more efficiently.
Questions?
1-800-708-1976
How Extended RV Warranty Repair Works
Extended warranty claims can involve several steps. Our goal is to make the process as clear as possible and keep you informed from diagnosis through repair.
1. Tell Us What’s Happening
Contact us with information about your RV, the problem you’re experiencing, and your extended warranty or service-contract provider.
Helpful information may include:
- RV year, make, and model
- VIN
- Component manufacturer
- Model and serial numbers
- Date of purchase
- Extended warranty or service-contract information
2. Paid Diagnostic Appointment
Extended warranty work begins with an on-site diagnostic appointment. The diagnostic service is paid onsite before the claims process begins.
Our technician diagnoses the problem and documents the findings. Depending on the provider, documentation may include diagnostic results, photographs, component information, repair recommendations, and estimated labor or parts requirements.
3. Extended Warranty Authorization
When authorization is required, Open Road RV Repair can provide the extended warranty company or service-contract administrator with the diagnostic and repair information needed to evaluate the claim.
Your warranty provider determines what is covered and what authorization is issued.
4. Repair & Follow-Up
Once required authorization and customer approval are in place, we can proceed with covered repairs that can be safely completed on-site.
If parts must be ordered or additional work is required, we’ll explain the next step and arrange a follow-up visit when necessary.
Extended Warranty Repairs We Commonly Handle
Eligibility depends on your individual extended warranty or service contract, but qualifying mobile warranty work may involve many of the RV systems we service every day.
Slide-Out Systems
Slide-out failures, motors, controls, alignment concerns, and related components that can be diagnosed and serviced on-site.
Heating & Cooling
Rooftop air conditioners, LP/propane furnaces, Aqua-Hot and Oasis hydronic heating systems, thermostats, controls, and related components.
Plumbing & Water Heaters
Water heaters, plumbing components, water-system problems, leaks, and related repair concerns.
Electrical Systems
12-volt and 120-volt electrical problems, converters, inverters, wiring, power distribution, and related components.
RV Appliances
Qualifying RV appliance problems that fall within our mobile diagnostic and repair capabilities and are covered by the applicable service contract.
Roof Leaks & Seals
Leak diagnosis, seal failures, water-intrusion concerns, and qualifying roof or sealing repairs that can be handled on-site.
Extended Warranty & Service-Contract Providers
Open Road RV Repair has experience working with extended warranty companies and service-contract administrators. Provider requirements vary, so contact us with your policy information and we’ll confirm the appropriate next step.
Providers We Have Worked With
- Good Sam
- Coach-Net
- Protective
- EasyCare
- Other extended warranty and service-contract providers
Important Warranty Distinction
Open Road RV Repair handles qualifying extended warranty and service-contract claims.
We do not process manufacturer warranty claims.
Don’t see your extended warranty provider listed? Call 1-800-708-1976 and we’ll confirm whether we can assist with your claim.
Extended Warranty Coverage & Authorization
Your extended warranty provider—not Open Road RV Repair—determines coverage.
Coverage, authorization requirements, deductibles, reimbursement, covered labor, covered parts, and mobile-service benefits vary by contract. Some diagnostic, travel, service-fee, labor, parts, or other charges may not be covered.
We’ll explain what we know about your claim and obtain your approval before completing additional work for which you may be financially responsible.
Extended Warranty Pricing
Extended warranty labor: $200/hour
Extended warranty service begins with a diagnostic appointment that is paid onsite before the claims process begins.
Extended RV Warranty Repair FAQs
Extended warranty work can be confusing. Here are answers to some of the questions RV owners commonly have before scheduling mobile warranty service.
Do you perform manufacturer warranty repairs?
No. Open Road RV Repair does not process manufacturer warranty claims. We work with qualifying extended warranty and service-contract providers.
Do you work with extended RV warranties and service contracts?
Yes. We have experience working with extended warranty companies and service-contract administrators. Requirements vary by provider, so contact us with your policy information and we’ll determine the appropriate next step.
Do I pay for the diagnostic appointment?
Yes. Extended warranty service begins with a diagnostic appointment that is paid onsite before Open Road RV Repair begins the claims process. Coverage or reimbursement for diagnostic charges depends on your individual contract.
Will you contact my extended warranty company for me?
When appropriate, Open Road RV Repair can communicate diagnostic findings, documentation, estimates, and repair information to the extended warranty company or service-contract administrator as part of the claim process.
Will my extended warranty cover mobile service fees and labor?
Coverage varies by contract. Some extended warranties may cover certain diagnostic, labor, travel, or repair charges while others may not. Your provider determines what is covered and what portion, if any, remains your responsibility.
What information should I have ready when I schedule extended warranty service?
If available, have your RV year, make, model, VIN, component manufacturer, model and serial numbers, purchase information, and extended warranty or service-contract information ready. The exact information required depends on the repair and provider.
Need Help With an Extended RV Warranty Repair?
Tell us what’s happening with your RV and provide your extended warranty information. We’ll help determine the next step and whether the repair can be handled through our mobile service.
Prefer to call?
1-800-708-1976