Mobile RV Warranty Repair Without the Dealership Wait
Warranty-covered RV repairs don’t always have to mean towing your RV to a dealership and waiting for an available service appointment. Open Road RV Repair provides professional mobile RV warranty repair for eligible repairs that can be safely and effectively diagnosed and completed on-site.
Our team can work with RV manufacturers, extended warranty providers, service-contract administrators, and dealerships when authorization or documentation is required.
Your warranty provider determines coverage and authorization. Open Road RV Repair helps manage the repair and documentation process so you know what is happening at each step.
Have Your Warranty Information Ready
When you contact us, having your RV and warranty information available can help us get the process started more efficiently.
Questions?
1-800-708-1976
How RV Warranty Repair Works
Warranty claims can involve several parties. Our goal is to make the process as clear as possible and keep you informed from diagnosis through repair.
1. Tell Us What’s Happening
Contact us with information about your RV, the problem you’re experiencing, and your manufacturer or warranty provider.
Helpful information may include:
- RV year, make, and model
- VIN
- Component manufacturer
- Model and serial numbers
- Date of purchase
- Warranty or service-contract information
2. Diagnosis & Documentation
Our technician diagnoses the problem on-site and documents the findings.
Depending on the warranty provider, documentation may include diagnostic results, photographs, component information, repair recommendations, and estimated labor or parts requirements.
3. Warranty Authorization
When authorization is required, Open Road RV Repair can work with the appropriate manufacturer, dealership, warranty company, or service-contract administrator to provide the information needed to process the claim.
The warranty provider determines what is covered and what authorization is issued.
4. Repair & Follow-Up
Once required authorization and customer approval are in place, we can proceed with covered repairs that can be safely completed on-site.
If parts must be ordered or additional work is required, we’ll explain the next step and schedule a follow-up visit when necessary.
RV Warranty Repairs We Commonly Handle
Warranty eligibility depends on your individual policy or manufacturer coverage, but mobile warranty work may involve many of the RV systems we service every day.
Slide-Out Systems
Slide-out failures, motors, controls, alignment concerns, and related components that can be diagnosed and serviced on-site.
Air Conditioning & Heating
Rooftop air conditioners, furnaces, heating systems, thermostats, controls, and related HVAC components.
Plumbing & Water Heaters
Water heaters, plumbing components, water-system problems, leaks, and related repair concerns.
Electrical Systems
12-volt and 120-volt electrical problems, converters, inverters, wiring, power distribution, and related components.
Refrigerators & Appliances
RV refrigerator and appliance problems that fall within our mobile diagnostic and repair capabilities.
Roof Leaks & Seals
Leak diagnosis, seal failures, water-intrusion concerns, and eligible roof or sealing repairs that can be handled on-site.
Manufacturers & Warranty Providers We Have Worked With
Open Road RV Repair has experience working with RV manufacturers, warranty companies, and extended service-contract providers. Examples include:
RV Manufacturers
- Forest River
- Jayco
- Thor Industries
- Grand Design
- Keystone RV
Warranty & Service-Contract Providers
- Good Sam
- Coach-Net
- Protective
- EasyCare
- Other warranty and service-contract providers
Don’t see your manufacturer or warranty provider listed? Call 1-800-708-1976 and we’ll confirm whether we can assist with your claim.
Warranty Coverage & Authorization
Your warranty provider—not Open Road RV Repair—determines coverage.
Coverage, authorization requirements, deductibles, reimbursement, covered labor, covered parts, and mobile-service benefits vary by manufacturer and warranty contract. Some diagnostic, travel, service-fee, labor, parts, or other charges may not be covered.
We’ll explain what we know about your claim and obtain your approval before completing additional work for which you may be financially responsible.
Current Warranty Repair Pricing
Warranty-related labor and standard service fees are listed on our main RV Repair Services page.
RV Warranty Repair FAQs
Warranty work can be confusing. Here are answers to some of the questions RV owners commonly have before scheduling mobile warranty service.
Do you perform manufacturer warranty repairs?
Yes. Open Road RV Repair can perform certain manufacturer warranty repairs when the work falls within our mobile service capabilities and the manufacturer authorizes the repair when authorization is required.
Do you work with extended RV warranties and service contracts?
Yes. We have experience working with extended warranty companies and service-contract administrators. Requirements vary by provider, so contact us with your policy information and we’ll determine the appropriate next step.
Do I need warranty authorization before you make the repair?
Many warranty providers require authorization before covered repairs are performed. Our technician can diagnose and document the problem, and we can work with the appropriate provider when authorization is required.
Will you contact my warranty company for me?
When appropriate, Open Road RV Repair can communicate diagnostic findings and repair information to your manufacturer, warranty company, dealership, or service-contract administrator as part of the claim process.
Will my warranty cover mobile service fees and labor?
Coverage varies by warranty. Some contracts may cover certain diagnostic, labor, travel, or repair charges while others may not. Your warranty provider determines what is covered and what portion, if any, remains your responsibility.
What information should I have ready when I schedule warranty service?
If available, have your RV year, make, model, VIN, component manufacturer, model and serial numbers, purchase information, and warranty or service-contract information ready. The exact information required depends on the repair and warranty provider.
Need Help With an RV Warranty Repair?
Tell us what’s happening with your RV and provide your warranty information. We’ll help determine the next step and whether the repair can be handled through our mobile service.
Prefer to call?
1-800-708-1976